1. Agreement

These Terms govern your use of Cravae. By creating an account, purchasing a plan, or continuing to use the service, you agree to these Terms and our Privacy Policy. If you do not agree, do not use Cravae.

2. Eligibility

Cravae accounts are intended for people aged 18 or older. By creating or using an account, you confirm that you meet this requirement and are legally able to enter into these Terms.

3. What Cravae provides

Cravae provides food discovery, restaurant information, Taste DNA personalisation, AI-assisted recommendations, menu analysis, optional health-aware food context, saved/history features, and related tools. Some information comes from third parties, public sources, restaurants, payment providers, or automated systems.

4. Food, nutrition, allergy, and health information

Cravae is not a medical service. Restaurant details, availability, ingredients, prices, nutrition, allergens, dietary suitability, and AI-generated suggestions may be incomplete, estimated, stale, or incorrect. You are responsible for verifying important dietary, allergy, health, pregnancy, medication, or medical requirements with an appropriate healthcare professional and/or the restaurant. The Health & Nutrition Disclaimer forms part of these Terms.

5. Location and third-party services

Nearby results depend on the location you provide or permit Cravae to access. Restaurant, map, delivery, ordering, and other external links are provided for convenience. Third-party services have their own terms, prices, availability, privacy practices, and responsibilities. Cravae is not the restaurant, delivery partner, map provider, payment network, or food seller unless explicitly stated otherwise.

6. Accounts and security

You are responsible for keeping access to your account and email secure and for activity performed through your account. Do not access another person's account, circumvent product limits, abuse APIs, scrape the service at scale, probe security controls, interfere with service operation, or use Cravae unlawfully.

7. Your content

You retain rights you have in content you submit. You must have the right to upload or provide it. You give Cravae a limited, worldwide licence to host, reproduce, transform, transmit, and process that content only as reasonably necessary to provide, secure, maintain, and improve the requested service, subject to our Privacy Policy.

8. AI output

AI-generated content is probabilistic and can contain errors or unexpected output. Do not treat it as a guaranteed statement of fact. You remain responsible for decisions you make based on Cravae output.

9. Plans, payments, and renewals

Paid features may be sold as one-time passes or recurring subscriptions. Prices, billing periods, usage limits, taxes, and renewal terms are shown before purchase. Recurring subscriptions renew unless cancelled before the next renewal in accordance with the applicable checkout/provider rules. Web payments may be processed by Razorpay; native purchases may be processed by Apple or Google. Cravae does not store your complete card or bank credentials.

10. Cancellation and refunds

For recurring web subscriptions, cancellation normally stops future renewal while access continues through the already-paid period unless stated otherwise. One-time Pass purchases do not auto-renew. Refund eligibility depends on the purchase channel, applicable law, duplicate/incorrect charges, technical service failure, and the circumstances described in our Cancellation & Refund Policy. App-store purchases are also subject to Apple or Google refund rules.

11. Intellectual property

Cravae's software, branding, interface, original content, and associated intellectual property belong to Cravae or its licensors. Except as permitted by law or these Terms, you may not copy, reverse engineer, sell, license, or exploit them.

12. Service changes and availability

We may add, modify, suspend, limit, or discontinue features. We may perform maintenance, respond to security events, enforce limits, or restrict access where reasonably necessary. We do not promise uninterrupted or error-free availability.

13. Suspension and termination

We may suspend or terminate access for material breach, fraud, abuse, security risk, unlawful use, non-payment, or where required by law. You may stop using Cravae at any time and may delete your account through Settings.

14. Disclaimers

To the maximum extent permitted by law, Cravae is provided on an "as available" basis without warranties that restaurant data, AI output, recommendations, nutrition estimates, third-party availability, or service operation will always be accurate, complete, suitable, or uninterrupted. Statutory rights that cannot lawfully be excluded remain unaffected.

15. Limitation of liability

To the maximum extent permitted by applicable law, Cravae and its operator will not be liable for indirect, incidental, special, exemplary, or consequential loss arising from use of the service or reliance on third-party/AI information. Nothing in these Terms excludes liability that cannot lawfully be excluded or limited.

16. Governing law and disputes

Unless mandatory consumer law requires otherwise, these Terms are governed by the laws of India. Courts with competent jurisdiction in the place where the Cravae operator is legally established will have jurisdiction, subject to any mandatory dispute or consumer-protection rights available to you.

17. Contact

Questions about these Terms can be sent to hello@cravae.com.